Adoption Counselor
Our Animal Adoption Counselors are integral members of the SPCA of Northern Nevada team who directly support our lifesaving mission! We are looking for an exceptional communicator who is positive, community-oriented, fun-loving, and motivated to match adopters with their next best friend. If you are passionate about saving the lives of homeless pets, and relentless about success, then this is the role for you!
The Right Candidate Is:
- Consistent and genuinely positive. If you are a people person, we want you! If you’re outgoing, cordial, and you love to help people… we really want you!
- Outstanding with verbal and written communication skills. You must be able to communicate effectively and specifically with co-workers, volunteers, and the public, especially in stressful or emotionally charged situations.
- Experienced in sales and customer service with an ability to perform administrative tasks.
- A strong team player and knows how to work independently.
- Able to prioritize and manage time efficiently and thrives on bringing order to chaos.
- Passionate about animals and has drive to learn fact-based knowledge about pets. Understanding of animal behavior and health care is a plus.
- Available to work weekends and holidays.
- Someone with reliable transportation.
- Able to lift and carry 50 pounds unassisted and be on your feet for long hours.
- Reliable and punctual because our team and our animals depend on you!
- Mature with emotional regulation, good judgment, and demonstrates a professional personal appearance.
- Available to work 40 hours per week.
- Detail-oriented. Attention to detail is critical for this position as our animals depend on you to follow very specific protocols exactly.
- Coachable and ready to learn! We will train you on how to counsel the public and adopters regarding training, joyfully answer phones, complete intake/outcome paperwork, track data like a boss, foster teamwork, enrich our animals lives (so much fun), promote donations, and provide the best service to our community.
Job Type: Full Time $17-$19/hour